winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 6106686451
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. Click "send OTP" and wait, retrying if the code doesn't arrive within the allotted time. If you still don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email, which will help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow a smooth login and gameplay experience. Once updated, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other available options. Withdrawals are only possible for earned gaming money, not for collected bonuses. This means users can access their winnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking only 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay may impact the overall processing time, extending it beyond the initially expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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