winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 0501000982
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This passwordless login method allows easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" again. If you don't receive the OTP within the time limit, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system to complete the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawn funds can only come from gaming earnings, with bonus money being non-withdrawable. This means you can only cash out the money you've earned through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is a temporary inconvenience that can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you experience further delays, you can seek assistance from their care centre for support.
At winmatch, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Our team is committed to providing prompt and effective solutions to ensure that you have a seamless and enjoyable experience with us. Whether you're looking to learn more about our products or services, or need help with a specific issue, our support team is always just a click away. We understand that every customer is unique, and we're here to listen to your needs and provide personalized support to ensure that you're fully satisfied with your experience. By joining us today, you'll not only gain access to our comprehensive support services, but also enjoy the thrill and rewards that come with being part of the winmatch community. Our team is passionate about delivering exceptional customer service, and we're committed to making your experience with us an unforgettable one. So why wait? Join us now and start enjoying the benefits of being a winmatch customer!
We recognize the significance of convenience and security, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This allows you to experience a seamless transaction process. Our user-friendly interface makes navigation effortless, whether you are using a desktop or mobile device. With multiple options available, you can choose the method that best suits your needs and preferences. Our commitment to security ensures that your transactions are processed safely and efficiently, giving you peace of mind. Additionally, our friendly interface is designed to be intuitive and easy to use, making it simple to find what you need and complete your transactions quickly.