winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 8413970126
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method allows you to log in easily without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and wait for a strong signal to come in. If you don't receive the OTP, click on "send OTP" again and wait for the designated time. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the current app from your device. Once uninstalled, download the latest version and install it. This will allow you to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details within this app, which should include your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
To ensure a seamless gaming experience for you, we have streamlined our deposit and withdrawal methods, offering a range of options to cater to your needs. You can choose from credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, making it easy to manage your account. At winmatch, we prioritize the safety and fairness of our services above all else. To guarantee a secure gaming environment, we utilize cutting-edge cryptography technologies to safeguard sensitive information and transactions. Furthermore, we strictly adhere to regulatory standards, ensuring compliance with industry best practices. Our commitment to security and fairness is unwavering, and we continually invest in the latest technologies to stay ahead of the curve. With winmatch, you can rest assured that your gaming experience will be protected by robust measures, allowing you to focus on what matters most – having fun and winning big.
We take pride in providing an exceptional customer service experience, available 24 hours a day, 7 days a week. This dedication to excellence is reflected in our multi-channel support system, which includes live chat, email, and phone support. Our team is always available to address any questions, concerns, or issues you may have, ensuring a seamless and enjoyable experience. In addition to our commitment to customer service, we also offer a range of exciting rewards and benefits to enhance your gaming journey. Our attractive bonuses, promotions, and VIP loyalty program are designed to recognize and reward our loyal players, providing them with a unique and personalized experience. Whether you're a seasoned gamer or just starting out, we're dedicated to making your time with us enjoyable and rewarding.