winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 6299178458
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a valid OTP to be sent after clicking "send OTP," allowing the necessary time for delivery. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to customer support via email to complete the account transfer process. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and access it without problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, as bonus amounts cannot be withdrawn. This sets a clear distinction between earnings and bonuses within the app.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, there may be occasional payment delays, requiring a wait of up to 24 hours. This delayed payment can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself cannot be cashed out, only the resulting earnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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