winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 0006471787
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP after trying again, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will enable the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the newly updated app without any problems. Once installed, you should be able to play smoothly.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. You can withdraw the earned gaming money after reaching the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn personally. This allows for separate management of bonus earnings and personal funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
winmatch prides itself on providing top-notch customer service, available 24/7 through a range of channels. Whether customers prefer to communicate through live chat, email, or phone support, they can expect prompt and personalized assistance at any time of day or night, every day of the week. Our dedicated team is committed to ensuring that every customer interaction is a positive and satisfying experience. In addition to our exceptional customer service, winmatch is also deeply committed to maintaining the highest standards of security and fairness. To achieve this, we employ advanced cryptographic technology and regularly audited random number generators (RNGs) to ensure the integrity and transparency of our games. This means that every outcome is truly random and unpredictable, and that our games are free from any sort of manipulation or bias.
We recognize the significance of convenient and secure transactions, which is why winmatch offers a range of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrencies, providing users with flexibility and peace of mind. Our dedicated customer support team is always available, 24 hours a day, 7 days a week, to assist with any questions or concerns. Whether you need help with a transaction, have a query about our services, or require assistance with a technical issue, our team is committed to providing timely and effective support to ensure a seamless user experience.