winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 0606533139
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal before sending the OTP, and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Once uninstalled, download the latest version of the app and install it. You should then be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Any bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are updated and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The two funds - bonus and winnings - are treated separately and have different withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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