winmatch

winmatch App support

Contact
+91 7159298024

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winmatch:

Q1: How to log in after installing the winmatch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access your account.

Q2: What should I do if I am not getting OTP?

Before proceeding, ensure your internet connection is strong and stable. Wait for a good signal, then click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will ensure a hassle-free account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can start playing the app as usual.

Most Asked Questions Related To Withdraw In The winmatch:

Q1: What is the minimum withdrawal amount in the winmatch?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. Users cannot withdraw bonus money collected through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, you must complete and submit all your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure user experience. Please ensure all required information is accurately entered and saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur even with the app's otherwise efficient services.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw money earned from playing games with the bonus amount. This means the bonus earnings are for in-game use only, not for real-world withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further support.

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