winmatch
winmatch
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This app is available for your device
winmatch
This app is available for your device
Contact
+91 8260216613
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This method replaces the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" button to load. If you don't receive the OTP within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your proper KYC (Know Your Customer) details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all the required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus can be withdrawn by you. This means the bonus funds are non-withdrawable, but any wins from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Our players have access to a robust customer support team available 24/7, ready to assist with any questions or concerns they may have. This dedicated team is committed to providing prompt and effective solutions to ensure our players have an exceptional gaming experience. In addition to our comprehensive customer support, we offer exclusive promotions, generous bonuses, and a rewarding loyalty program that enhances the gaming journey. These perks provide numerous opportunities for players to earn extra wins and bonuses, making their gaming experience even more exciting and rewarding. Our loyalty program is designed to recognize and reward our players for their loyalty and continued patronage. By earning points and redeeming rewards, players can upgrade their gaming experience and unlock exclusive benefits, such as VIP access, special offers, and exclusive tournaments. Our promotions and bonuses are designed to provide players with additional opportunities to win and enhance their gaming experience. From deposit matches and free spins to cashback offers and leaderboard challenges, our promotions are designed to keep players engaged and motivated. Overall, our commitment to providing a exceptional gaming experience is reflected in our robust customer support, exclusive promotions, and rewarding loyalty program. By combining these elements, we strive to create a gaming environment that is fun, engaging, and rewarding for all our players.
At winmatch, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may encounter. Whether you're experiencing a problem or simply need guidance, our team is here to help. We understand that every customer is unique, and we strive to provide personalized support to ensure that your experience with us is nothing short of exceptional. Our support team is comprised of experts who are passionate about delivering exceptional customer service. They are trained to handle a wide range of issues, from technical problems to general inquiries. Whether you're a new customer or a long-time user, our team is committed to providing you with the support you need to achieve your goals. By joining us at winmatch, you'll not only gain access to our dedicated support team, but also a world of excitement and rewards. Our platform is designed to provide a fun and engaging experience, with opportunities to win prizes, earn rewards, and connect with other users who share your interests. Whether you're looking for entertainment, socialization, or simply a new way to pass the time, we have something for everyone. So why wait? Join us at winmatch today and discover a world of emotion and rewards. Our dedicated support team is here to help you every step of the way, and we can't wait to welcome you to our community.