wingo game

wingo game App support

Contact
+91 4758194870

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The wingo game:

Q1: How to log in after installing the wingo game?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This simplified login process allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click on send OTP and wait again. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, please submit your correct KYC (Know Your Customer) details via email to our customer support, which will aid in transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly after the update. Once updated, you can continue playing without any further issues.

Most Asked Questions Related To Withdraw In The wingo game:

Q1: What is the minimum withdrawal amount in the wingo game?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only cash out the money you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are fully submitted and saved in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This inconsistency can impact the overall user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any monetary winnings earned through gameplay funded by the bonus. This means the bonus itself remains non-withdrawable, but winnings are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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