wingo game

wingo game App support

Contact
+91 6584459702

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The wingo game:

Q1: How to log in after installing the wingo game?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" button again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to assist with account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This update will provide a smoother experience.

Most Asked Questions Related To Withdraw In The wingo game:

Q1: What is the minimum withdrawal amount in the wingo game?

The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, this is only applicable to earnings from gaming activities, not bonus rewards. Withdrawals are restricted to the amount earned from gaming, excluding any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can be a drawback to the otherwise efficient experience offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus earnings themselves are non-withdrawable, only the winnings are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved within 24 hours, the funds should be added to your wallet account. If the issue persists, you can reach out to their care centre for assistance.

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