winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2693381450
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper send OTP click. If you don't receive the OTP within the given time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
The app allows users to withdraw a minimum amount of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible for money earned through gaming, and not for bonus rewards. This means users can withdraw their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhaar card and linking your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once you've earned money by playing games with the bonus amount. In other words, the bonus funds are for gaming use only, and winnings can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is stuck, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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