winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5218770612
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will log you in securely without the need for a password or email. Once verified, you can easily log in using this mobile number.
Q2: What should I do if I am not getting OTP?
To start the process, first check your internet connection and wait for a strong signal. Click "send OTP" and wait for the timer to expire. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Bonus earnings cannot be withdrawn, only the actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This exception can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after it has been earned from playing games with the bonus amount. Once earned, you can withdraw the money, separate from the original bonus.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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