winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5476579736
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong and stable internet connection is established. If the connection is good, wait for the OTP to be sent after clicking "send OTP". If the OTP does not arrive within the allocated time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, send your valid KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without problems. This should give you a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be accessed. This means users can only withdraw earnings from actual gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless and secure onboarding experience. Having all necessary information saved in the app is mandatory.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process payments within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are limited to use within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
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