winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 1529798214
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login credentials. This simplified process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure you have a strong signal. If you're still having trouble receiving the One-Time Password (OTP), click "send OTP" again and wait for it to arrive. If the OTP doesn't arrive within the given time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number associated with your account. If your account number has changed, you can send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues and ensure a seamless account update.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you can log in and start playing the app without any problems. This should allow you to access the newly updated features smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, bonus earnings cannot be withdrawn, only money earned from gaming activities. This means users can only withdraw funds earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps will allow you to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but processing time can vary from 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment may occur independently of the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Instead, you can withdraw the money you've earned by playing games using the bonus amount. This allows you to redeem your winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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