winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 1610189799
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the OTP to securely access the account. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. Wait for the OTP to send, and if it doesn't arrive within the expected time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has changed, please email your updated KYC details to our customer support team to assist with account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds are not redeemable. This means users can only withdraw the money they've earned through gaming, excluding any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
All required KYC details must be completed and submitted through this app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary for further processing. Please ensure that all necessary details are accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from gameplay with the bonus amount can be withdrawn by the player. This means bonus funds are non-withdrawable, but winnings from bonus plays are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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