winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3045286148
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to confirm your identity and complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive a strong signal, click 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus money cannot be withdrawn. This policy ensures that users can access their earned funds once they meet the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can add uncertainty to the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used in gaming, and you cannot withdraw them. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings to see if your withdrawal request is failing. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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