winexch

winexch App support

Contact
+91 3765919472

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to verify the OTP sent to your phone. This will authenticate your account and log you in without requiring a password or email. You can now easily access the app using this convenient method.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal, then click on send OTP and wait for it to be sent successfully. If you don't receive the OTP within the time limit, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your correct right KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Download the latest version of the app, and you'll be able to log in and play seamlessly. This should fix any compatibility problems and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only withdraw the winnings from your gaming activities, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This ensures a smooth and secure verification process. Having all necessary information saved will facilitate a hassle-free experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to proceed from 30 minutes to 3 hours, but the overall completion time can vary. Payments may sometimes be delayed, extending the waiting time to up to 24 hours. This delay is an exception to the typical efficient processing time within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings themselves, however, are only for gaming use.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the problem persists, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.

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