winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5494537800
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. Wait for a good signal and then click on "send OTP," waiting for the designated time period to pass. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to its most recent version and allow you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming activities. Bonus earnings, however, are not withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank details. This information is required to ensure a smooth and secure experience. Please ensure all necessary details are accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request hasn't been processed yet, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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