winexch

winexch App support

Contact
+91 2775934389

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This streamlined method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal is available. If you still can't receive the OTP after sending the request, wait for the allotted time to pass before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number you previously used. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help the support team update your account information accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This means users can monetize their gaming progress.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI ID, and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 3 hours, but this time frame can range from 30 minutes. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This can add extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games with the bonus amount. Funds earned from gaming can be withdrawn, but bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If your money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.

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