winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8492847522
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your number. This process eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Wait for a proper signal, then click on send OTP and wait for the verification code to arrive. If you don't receive the OTP within the time frame, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) details through email to assist with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the current app from your device. After uninstalling, download and install the latest version of the app. Once updated, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming funds, not bonus rewards. This means you can only withdraw money that you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know-Your-Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur in addition to the initial processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money won from playing games using the bonus amount. The bonus funds themselves cannot be withdrawn, only the winnings from games played with them.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, your funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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