winexch

winexch App support

Contact
+91 0402066618

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This will securely log you in without requiring a password or email.

Q2: What should I do if I am not getting OTP?

To send the OTP, you need to check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before reaching out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active mobile number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated features. Once downloaded, you can easily access and play the app.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

The app allows a minimum withdrawal of Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming activities, not the bonus amount collected. This means you can withdraw money earned through gameplay, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhar card, UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a streamlined process, typically taking between 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring a wait of up to 24 hours. This delay is an exception to the generally efficient experience offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This distinction separates bonus funds from winnings earned.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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