winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3092909425
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. Once connected, click on send OTP and wait for it to be sent. If you don't receive the OTP within the allotted time, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number you have previously registered. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and maintain continuity of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonuses. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions quickly, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This discrepancy may impact users who rely on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It can be withdrawn once you've earned money from playing games with the bonus amount. Any winnings earned from the bonus can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the request is failed, the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.
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