winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4842492109
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can access the account without needing a password or email. This convenient login method allows for easy access to the account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having issues, click on send OTP and wait for the code to arrive. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can only withdraw the money you've earned through gameplay, not as a reward or bonus.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must upload and save your Aadhar card, as well as link your UPI and bank details in the app. This information is required for Know Your Customer (KYC) verification. Filling out this information completely is a necessary step in the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This variation in processing time is a consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings made from gaming with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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