winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 5638118976
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. This will trigger a verification process via One-Time Password (OTP), which you must enter to complete the login. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal to connect and then click "send OTP." If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC details to the customer support team via email to facilitate the transfer of your account. This will ensure a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can easily log in and start playing. This should resolve any problems and get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can redeem the money they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay is an exception to the usual efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history for any pending withdrawals. If your withdrawal is not showing, don't worry, as it will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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