winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 4601474910
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you still encounter problems, try clicking on "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable them to update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Only the money earned from gaming can be withdrawn, and not the bonus amount collected. This allows users to access their gaming earnings once they meet the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means bonus funds themselves are non-withdrawable, but winnings from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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