winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 1848532399
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is strong by checking for a proper signal. If you don't receive the OTP, wait for the allotted time to pass before reaching out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with your active number to verify it's correct. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and enjoy the updated features.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming money, not including bonus funds. You cannot withdraw bonus rewards collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI details, and bank information. This will ensure a seamless experience. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is a possible exception to the app's typical efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used in gaming activities and cannot be withdrawn. Any winnings made while using bonus funds can be withdrawn. This means the bonus itself remains non-withdrawable, but earned winnings can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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