winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 7559535455
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number for successful login. This secure process eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If the OTP still doesn't arrive, click on "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active account number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure compatibility and functionality. Once installed, you should be able to log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher amount compared to other similar apps. Withdrawals are restricted to earnings from gaming activities, and bonus rewards cannot be withdrawn. This means users can only access funds they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional delays can occur, resulting in a wait time of up to 24 hours for payments to be processed. This may be due to unforeseen circumstances affecting the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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