winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8952230139
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection and wait for a stable signal. If the OTP is not received after waiting, you can try sending it again by clicking the "send OTP" option. If you continue to experience issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, please submit your updated KYC details to our customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, and bonus amounts are not eligible for withdrawal. Users can only cash out the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps is necessary for the application to be processed successfully.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially requiring a wait of up to 24 hours. This can occur when processing times exceed the expected timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by others. You can withdraw the funds earned from playing games with the bonus amount. Any winnings from bonus gameplay are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal, first check your transaction history in settings. If the funds are delayed, they will be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.
The safety and security of our player's personal and financial information is our top priority. To ensure this, we utilize advanced encryption technology to safeguard their sensitive data. This cutting-edge technology protects against unauthorized access, hacking, and other potential threats, providing a secure and trustworthy environment for our players. In addition to our robust security measures, we have a dedicated customer support team available 24 hours a day, 7 days a week to assist with any questions or concerns our players may have. Our team of experts is trained to address a wide range of issues, from account management to game-related queries, and are committed to providing timely and effective solutions. Whether a player needs help with a specific issue or simply has a question about our services, our support team is always available to provide assistance.
At winexch, security and privacy are top priorities. We utilize cutting-edge cryptography technologies to safeguard your personal information and financial transactions. This means that all data transmitted between you and our platform is encrypted, ensuring that your sensitive information remains confidential and protected from unauthorized access. In addition to our robust security measures, our dedicated customer support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. Whether you need help with account setup, transaction processing, or general inquiries, our team is committed to providing prompt and effective support to ensure a seamless and stress-free experience. Our commitment to security and customer satisfaction is unwavering, and we strive to maintain the highest levels of transparency and accountability in all our dealings. By combining advanced security technologies with a responsive and knowledgeable support team, we aim to provide a secure and trustworthy environment for all our users.