winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3485644759
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
After opening the app, enter your registered mobile number to initiate the login process. You will then receive a verification OTP, which you need to enter to complete the login. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To continue, check your internet connection and wait for a strong signal. If you don't receive the OTP, try clicking "send OTP" again. If the issue persists, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated features. Once you've downloaded the latest version, you can start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned through gaming activities, not bonus amounts. This restriction ensures that users can access their earned rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save all your KYC details, including your Aadhar card and bank information, through this app. This includes saving your UPI and other bank details securely within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing most processes to be completed within 3 hours. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours. This delay can affect the overall processing time, which can range from 30 minutes to several hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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