winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8712739488
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password) verification. Once verified, you can access the app without needing a password or email login. This convenient method makes it easy to log in securely.
Q2: What should I do if I am not getting OTP?
To send OTP, first ensure a strong internet connection is established, and wait for a stable signal. Once connected, click on send OTP and wait for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support through email to facilitate the account transfer. This will help us update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to the money earned from gaming activities, not including bonus funds. You cannot withdraw the bonus amount collected as a reward.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhaar card, UPI information, and bank details. This will facilitate the verification process. Having all required information saved will ensure a smooth and efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, following the platform's withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If the request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can contact their care centre for assistance.
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