winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2872304077
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This streamlined process allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active account number. If the account number has changed, submit your updated KYC (Know Your Customer) details via email to assist with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can only withdraw money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, there may be delays in payment processing, leading to a wait time of up to 24 hours in some cases. This delay in payment is an exception to the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform for gaming purposes. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
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