winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 1819178406
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. After verifying your connection, click on send OTP and wait for the allotted time to receive the verification code. If you don't receive the OTP, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing without any problems. This should fix any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawal is only possible for earnings from gaming, and not for bonus amounts. This means you can withdraw the money you've earned through gaming activities, but not any bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all necessary KYC details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, especially considering the otherwise efficient nature of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but yourself. You can withdraw any winnings earned while playing games using the bonus amount. In other words, the bonus itself cannot be withdrawn, only your winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify the status of your withdrawal request. If the request still fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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