winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3886325366
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile, and you'll be logged in. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to come through. If the OTP doesn't arrive within the given time, try clicking "send OTP" again or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to initiate the account transfer process. This will help you shift your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not for bonuses collected. This means users can access their winnings from gaming activities but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you are required to complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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