winexch

winexch App support

Contact
+91 5450835792

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to complete the login process. This eliminates the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to establish, then click on "send OTP" and wait for the required time. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and access the updated app without any problems. This will ensure you have the most up-to-date features and a smooth gaming experience.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds are non-withdrawable. Users can only redeem the money they have earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including storing your Aadhar card, UPI information, and bank details. This will ensure that your account is properly verified and set up. Your co-operation in this matter is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the entire process to be completed in 30 minutes to 3 hours. However, occasional delays in payments may cause it to take up to 24 hours to resolve. This variance in processing time can depend on various factors affecting the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount are eligible for withdrawal. The bonus itself, however, cannot be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.

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