winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8453402944
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. This will trigger a verification process that sends an OTP, which you need to enter to complete the login. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still face issues, click "send OTP" and wait for the specified time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If your number has changed, please email your updated KYC details to our customer support team to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app seamlessly. This should resolve any compatibility problems and allow you to enjoy the app without issues.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw money earned from gaming activities, and bonuses collected cannot be withdrawn. The withdrawn amount is based on your earnings from gaming, not from any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all necessary KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can be a drawback for those seeking a quicker transaction process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the account owner. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains locked, but any resulting wins are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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