winexch

winexch App support

Contact
+91 7440026228

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. You can easily access the app using your mobile number and OTP.

Q2: What should I do if I am not getting OTP?

To start, ensure you have a strong internet connection. Wait for a stable signal, then click "send OTP" and wait for the time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

You will need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app, which should resolve any login issues. After updating, you can log in and start playing the app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, with bonus funds unable to be withdrawn. This means users can only withdraw money that they have earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and uploaded all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's an occasional issue within the app's otherwise efficient workflow.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in gaming can only be used within the gaming platform and not withdrawn. You can withdraw the funds you've earned by playing games using your own money, not the bonus amount. The bonus amount itself is non-withdrawable and can only be used for gaming purposes.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.

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