winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 8024275512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP, try seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and enjoy the newly updated app without any problems. Once updated, you can start playing again.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means users can access their gaming earnings once they reach the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, resulting in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception, but it can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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