winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0226885538
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, you can try sending it again. If that doesn't work, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and play without any problems. Downloading the latest version will ensure you have the most recent features and bug fixes.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned from gaming, not including bonus amounts. This restriction applies to prevent misuse of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details through the app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information is required for successful registration. Please ensure all required details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay may affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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