winexch

winexch App support

Contact
+91 0329933117

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you don't receive the OTP, click on 'send OTP' again after a few moments and wait for it to arrive. If you still don't receive it, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details through email to the customer support system to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix the problem and allow you to log in and play without any issues. Once installed, you can easily log in and enjoy the updated app.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only allowed for the money earned from gaming, not bonus rewards. This means users cannot cash out bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, adding a UPI ID, and entering all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours to complete, thanks to its fast and stable services. However, payment delays can occur, resulting in wait times of up to 24 hours. This delay may be experienced in rare instances, but does not affect the overall efficiency of the app's core services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains separate and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If it's not showing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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