winexch

winexch App support

Contact
+91 6511253846

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your registered number to authenticate your account. Once verified, you'll be logged in securely without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try using the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active account number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play with ease. This should allow you to access the updated app without any problems.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities and do not include bonus money. This means users can only cash out the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays may occur, resulting in a wait time of up to 24 hours for transactions to process. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus amount can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn by you. The bonus funds themselves, however, remain locked for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the money should be added to your wallet account within 24 hours. If not, you can contact their care centre for further assistance.

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