winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3429937409
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP that you must verify to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the time allotted to receive the code. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. Once installed, you can access the updated app with ease.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users cannot withdraw bonus money, only the funds they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, which includes saving your Aadhar card, UPI, and bank account information. This is a necessary step for our verification process. By doing so, you'll be able to access the full features of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the process to be finalized. This delay can be a drawback in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus amount itself is not withdrawable, only the winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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