winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2606462369
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass and then contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you should be able to log in and play without any problems. This update should provide a smoother and more enjoyable experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, higher than in many other apps. Withdrawals are limited to earnings from gaming, and bonus amounts cannot be withdrawn. This allows users to redeem their hard-earned gaming rewards while keeping bonus incentives intact.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the overall process can take anywhere from 30 minutes to 3 hours. However, some users may experience payment delays, which can cause further waiting time, potentially up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only usable within the gaming platform and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. The bonus funds themselves remain locked and cannot be accessed outside of gameplay.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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