winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0240453842
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a proper signal before clicking "send OTP" and waiting again. If you don't receive an OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email for assistance in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again, which should allow you to play smoothly. This should update your app to the newest version.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and bonus funds cannot be withdrawn. This means users can access their hard-earned gaming rewards, albeit with a minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but this efficiency can sometimes result in a lengthy process taking 30 minutes to 3 hours. However, payment processing may experience delays, requiring users to wait up to 24 hours for transactions to be completed. This discrepancy highlights the app's varying processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you experience any issues, contact their care centre for assistance.
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