winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6345600088
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number for instant access. This convenient method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP after sending it, try contacting the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system for assistance with transferring your account. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, adding to the usual timeframe of 30 minutes to 3 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. Any winnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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At winexch, our commitment to excellence extends beyond our wide range of games. We also prioritize exceptional customer service, available 24 hours a day, 7 days a week. Our friendly and experienced team is dedicated to resolving any issues or answering any questions you may have, through multiple channels. We offer real-time chat support, email assistance, and phone support to ensure that you receive the help you need, whenever you need it. Our customer service team is passionate about providing a seamless and enjoyable experience for all players. We understand that every player's needs are unique, and we strive to tailor our support to meet your individual requirements. Whether you need help with a game, have a question about our policies, or simply want to share your feedback, we're here to listen and assist. At winexch, we're committed to creating an unparalleled online casino experience that puts the player at the center of everything we do. We believe that a fun and engaging gaming environment is built on a foundation of trust, reliability, and customer satisfaction. That's why we're dedicated to providing a safe, secure, and enjoyable gaming experience for all our players. Join us today and discover a world of excitement, entertainment, and thrilling opportunities, backed by our exceptional customer service and commitment to excellence.