winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 2639959959
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which you'll need to complete to log in securely. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. If you still encounter issues, wait for the OTP to be sent before reaching out to the support system through live chat. If the OTP doesn't arrive within the specified time, contact the support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If it's changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should get your app back up and running smoothly.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is based on earnings from gaming and does not include bonus money. Users cannot withdraw bonus funds, only the money they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank information. This is a necessary step to ensure a smooth and secure experience. Having all the necessary details saved in the app will facilitate your transactions and account management.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take between 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait time of up to 24 hours. This delay occurs occasionally, despite the app's usual quick and efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is being processed. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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