winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 9936155766
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent and, if it doesn't arrive, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, first try using your active phone number. If it has changed, send your updated KYC details to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and play without any further problems. Once updated, you can easily access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds, only the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be finalized. This discrepancy in processing times can affect the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing with the bonus amount. This bonus money is exclusive to gaming and has specific withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry - the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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