winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 3399994074
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This one-time code will securely authenticate your account, eliminating the need for a password or email login. Once verified, you can easily log in to the app with just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is in place and wait for a stable signal. If an OTP doesn't arrive within the allotted time, you can try re-sending it by clicking "send OTP". If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If you've changed numbers, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to the latest version and fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to funds earned from gaming, not bonus amounts. This means you can only withdraw the money you've earned from playing, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app. This will require saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur with payments, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If not, don't worry, as the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further support.
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