winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 6552687616
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate this process, verify that your internet connection is strong and stable. Wait for a strong signal and then click on "send OTP" to proceed. If you don't receive the OTP within the allotted time, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your same active number. If the number has changed, please send your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and error-free experience.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This allows users to claim their hard-earned winnings in a more accessible manner.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This will ensure a seamless experience. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours. This can happen from time to time, but the overall timeframe for transactions is relatively quick.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. Only profits made from bonus funds are eligible for withdrawal, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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