winexch

winexch App support

Contact
+91 1459984030

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after waiting, you can initiate the live chat support system through the app for further assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to assist in transferring your account. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should update the app and allow you to access its features again.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, users can withdraw a minimum of Rs. 100, significantly higher than other apps. Withdrawals are only available for funds earned through gaming, not bonus amounts. This means users can access their winnings, but not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are submitted through the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can happen despite the app's usual efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and not withdrawn. Any winnings made while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.

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