winexch
winexch
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This app is available for your device
winexch
This app is available for your device
Contact
+91 0756518962
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can access your account without needing a password or email. This streamlined login process provides a convenient and easy way to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the "send OTP" option to be triggered and allow the time to pass. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the app without any problems. Once updated, you can easily play the app again.
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, bonus funds are not eligible for withdrawal. Withdrawn amounts are limited to earnings from gaming activities, rather than including bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.
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